Terms And Conditions
*Terms and Conditions for Counseling Sessions*
*1. Introduction*
These terms and conditions govern the provision of counseling services by Khushboo Patani as a sole proprietor , operating under the Business name “Khushboo Patani security agency”. By booking and participating in a counseling session, the client (“Client”) agrees to the following terms and conditions.
*2. Services Provided*
The Service Provider offers counseling sessions aimed at providing support, guidance, and clarity on personal issues. The services may include, but are not limited to, emotional support, coping strategies, and life coaching.
*3. Confidentiality*
All information shared during the sessions, including personal details and the content of the discussions, will be kept confidential and will not be disclosed to third parties without the Client’s consent, except as required by law or in cases where there is a risk of harm to the Client or others.
*4. Booking and Payment*
– Sessions must be booked in advance through the Service Provider’s designated booking system.
– Payment must be made at the time of booking unless otherwise agreed upon.
– The Service Provider reserves the right to cancel a booking if payment is not received.
*5.If you do not join the session on time, the counsellor will wait for a maximum of 15 minutes. If you fail to join within this time, the session will be considered missed, and no money will be refunded. Please ensure that you are on time to make the most of your session.
*6.Refunds/Cancellations Policy
At Khushboo Patani counselling , sole proprietor Khushboo Patani ,we strive to ensure that our clients are satisfied with their counselling and tarot reading sessions. However, we understand that there may be situations where you need to cancel or request a refund. Please review our policy below:
*7.Cancellations:
- Once appointment is booked it can not be cancelled. However a client has full right to cancel it or inform us for cancellation but no refund will be initiated.
. Reschedule of Appointment
- AN APPOINTMENT CAN BE RESCHEDULE BY THE REQUEST OF A CLIENT TO THE SERVICE PROVIDER ONLY ONE TIME .
The date and time of next appointment will be told by service provider as per the availability and will completely in the hands of service provider .
2. Rescheduling will be without any any extra cost
3. If client fail to apprise service provider 1 hr before the appointment that they want to reschedule the appointment then no refund will be initiated and no rescheduling will be made for them .
4. A client can tell us the rescheduling 1 hr before their appointment starts. After 1 hr , rescheduling and refund will not be considered.
*8.Refunds:
- Refund will only be initiated if service provider fails to join the meeting .
- If you are eligible for a refund, please allow 5-7 working days for the refund to be processed and credited to your bank account.
- The refund will be processed using the same payment method used for the original transaction.
- In case of any delays beyond the 7 working days, please contact our support team at major@khushboopatani.in , Contact Us : +919419088753.
- Any workshop or any workshop by the name sweaty soldier conducted under Major Khushboo Patani security agency is not refundable until and unless the instructor itself cancel the workshop.
*9 Any workshop or any workshop by the name sweaty soldier conducted under major khushboo patani security agency is not refundable until and unless the instructor itself cancel the workshop
*10. Disclaimer
– Counseling sessions are intended to provide support and guidance. They are not a substitute for professional medical, psychological, or legal advice.
– The Service Provider does not guarantee specific outcomes or results from the sessions.
*11. Client Responsibilities*
– The Client is responsible for providing accurate and relevant information during the session.
– The Client acknowledges that their participation in the session is voluntary and that they are responsible for their own decisions and actions.
*12. Age Requirement*
Clients must be at least 21 years old to participate in a counseling session. If under the legal age, written consent from a parent or guardian is required.
*13. Code of Conduct*
The Client agrees to engage in the session respectfully and constructively. Any abusive, threatening, or inappropriate behavior will result in the immediate termination of the session without a refund.
These sessions are reserved only for serious therapeutic or guidance-related concerns. Any attempt to use the session for casual talking, entertainment, or non-professional intentions will lead to instant cancellation without refund.
We maintain strict boundaries to ensure the safety and integrity of our counseling environment.
*14. Limitation of Liability*
The Service Provider is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the Client’s participation in the tarot counseling sessions.
*15. Changes to Terms and Conditions*
The Service Provider reserves the right to modify these terms and conditions at any time. Changes will be communicated to the Client via email “support@khushboopatani.in or majorkptarot@gmail.com
*16. Governing Law*
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Bareilly, India.
*17. Contact Information*
For any questions or concerns regarding these terms and conditions, please contact our team via mail major@khushboopatani.in
HEALTH, WELLBEING & PARTICIPATION TERMS
The counselling sessions, emotional wellbeing guidance, mentorship, fitness guidance, programs, and lifestyle support services provided by Khushboo Patani Security Agency are intended solely for educational, motivational, emotional support, fitness, and general wellbeing purposes. These services are not medical treatment, psychotherapy, psychiatric care, crisis intervention, diagnosis, rehabilitation, or emergency healthcare services. No medical diagnosis, prescription, psychiatric opinion, or clinical treatment is provided through these sessions or programs.
Participation in any session, discussion, consultation, exercise, guidance program, or communication is completely voluntary and undertaken at the participant’s own discretion and responsibility.
Participants are required to accurately, honestly, and completely disclose any relevant medical, psychological, psychiatric, emotional, neurological, or physical conditions prior to participation through the required health and participation declaration form. This includes, but is not limited to, injuries, surgeries, pregnancy/postpartum conditions, hernia, spinal issues, anxiety, depression, panic disorders, PTSD, trauma-related conditions, psychiatric treatment, medication use, self-harm history, suicidal thoughts, or any condition requiring medical supervision.
Participants acknowledge and agree that failure to provide accurate, truthful, and complete information, or withholding relevant health-related information, may limit the ability to provide appropriate guidance and may increase the risk of adverse outcomes.
Participants are strongly advised to consult qualified medical, psychological, or mental health professionals before participating in any counselling, emotional wellbeing, fitness, or lifestyle-related service, especially where existing or suspected medical or mental health conditions are present.
If any participant experiences physical pain, emotional distress, worsening symptoms, panic symptoms, self-harm thoughts, dizziness, breathing difficulty, or any medical or psychological concern, participation should be discontinued immediately and appropriate professional medical assistance should be sought.
Khushboo Patani Security Agency reserves the right to pause, refuse, reschedule, or terminate any session or participation deemed unsafe, inappropriate, abusive, non-serious, or beyond the scope of the services provided.
By accessing, booking, or participating in any session, service, or program, participants acknowledge that they have read, understood, and voluntarily accepted these terms and accept full responsibility for their own physical, mental, and emotional wellbeing.
Khushboo Patani Security Agency shall not be held liable for injuries, emotional responses, complications, damages, losses, or consequences arising from voluntary participation, undisclosed or inaccurately disclosed conditions, failure to seek professional medical support, misuse of provided guidance, or actions taken outside the scope of the services provided.
COUNSELLING ETHICS
At Khushboo Patani Security Agency, counseling sessions are intended to offer emotional clarity, mental well-being support, and self-awareness. The guidance provided during any session is based solely on the information voluntarily shared by the client. The counselor does not provide legal, medical, or prescriptive advice, nor does she take responsibility for decisions made by the client post-session.
All counseling insights are supportive in nature, not directive. Decisions regarding relationships, marriages, breakups, or personal life paths are entirely the client’s own.
Any blame, defamation, threat, or undue interference by third parties (including partners, family, friend or acquaintances) will be treated as a breach of professional boundaries and may invite legal action if the counselor’s integrity, business, or safety is compromised in any manner.
By engaging with Khushboo Patani Security Agency’s counseling services, clients agree to take full responsibility for their personal decisions and acknowledge the non-liability of the counselor in all outcomes.
Terms and Conditions for Sweaty Soldier Peppout Pepper Spray– Personal Safety Products
PEPPOUT TERMS & CONDITIONS
These Terms and Conditions govern the use of the Peppout website and the purchase of products offered through it. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you are advised not to use the website or purchase our products.
1. About Peppout
Peppout is a brand engaged in the sale of personal safety and self-defence products. All products listed on the website are intended for lawful personal safety purposes only.
By purchasing from Peppout, you confirm that you are legally eligible to purchase, possess, and use the products in accordance with applicable Indian laws and regulations.
2. Lawful Use
Peppout products are intended solely for lawful personal safety and self-defence purposes.
Customers are responsible for using the products responsibly and strictly in accordance with the instructions provided with the product.
Peppout shall not be responsible for any misuse, unlawful use, improper handling, or consequences arising from the customer’s use of the product.
3. Orders and Payment
All orders placed on the Peppout website are accepted on a prepaid-only basis. Cash on Delivery (COD) is not available.
Once an order is placed and payment is successfully received, the order is considered confirmed and may be processed for dispatch.
Customers are responsible for ensuring that all delivery details, including their name, address, PIN code, email address, and contact number, are accurate and complete.
4. Delivery
Peppout delivers products through third-party logistics and courier partners.
Delivery timelines provided on the website are estimates and may vary due to factors beyond our control, including courier operations, weather conditions, natural events, strikes, regulatory restrictions, technical issues, or other unforeseen circumstances.
Peppout shall not be held liable for delays caused by courier partners or circumstances beyond our reasonable control.
5. Customer Responsibility for Delivery
Customers are responsible for providing accurate and complete delivery and contact information and for being available to receive their order.
If an order cannot be delivered because of an incorrect or incomplete address, incorrect mobile number, customer unavailability, failure to respond to delivery attempts, refusal to accept the order, or any other reason attributable to the customer, the order may be returned to Peppout.
In such cases, no refund will be provided.
Any applicable forward shipping, return-to-origin (RTO), or handling charges may be recovered from the customer where applicable.
6. No Return and No Refund Policy
All Peppout orders are non-returnable and non-refundable, except in the specific circumstances mentioned in these Terms and Conditions.
No refund will be provided for:
Change of mind;
Personal preference;
Incorrect choice of product;
Customer unavailability;
Refusal to accept delivery;
Incorrect or incomplete address;
Incorrect mobile number or contact details;
Failure to respond to delivery attempts;
Improper handling or storage of the product;
Misuse of the product; or
Any other reason attributable to the customer.
A full refund will be provided only in the following circumstances:
a. Product Fault: The product is confirmed to have a genuine manufacturing defect, faulty condition, or leakage attributable to Peppout; or
b. Confirmed Non-Delivery: The customer has successfully made the payment, but the product was not actually delivered to the customer by the courier/delivery partner, and such non-delivery is verified by Peppout.
7. Product Fault, Leakage or Defect
If a customer receives a product that is genuinely faulty, defective, or leaking due to an issue attributable to Peppout, the customer may raise a claim.
Customers must provide a clear and continuous unboxing video showing the unopened package and the product being opened.
The issue must be reported to Peppout within 24 hours of delivery through the official support channel mentioned on the website.
Photographs, videos, order details, packaging details, or other information may be requested to verify the claim.
Where required, the product must be returned to the designated Peppout seller/warehouse facility for inspection.
If the product fault is verified and determined to be attributable to Peppout, the customer will receive a full refund of the amount paid for the affected order.
8. Non-Delivery by Courier
If the customer has successfully paid for an order but the product has not actually been delivered by the courier/delivery partner, the customer may contact Peppout with the relevant order details.
Peppout may verify the delivery status with the courier/delivery partner.
A refund will not be provided merely because of a delivery delay or failed delivery attempt.
If it is confirmed that the product was not delivered to the customer, a full refund of the amount paid for the order will be provided.
9. Delivered or Refused Orders
Orders marked as successfully delivered by the courier will not be eligible for a refund unless the customer raises a valid claim relating to a genuine product fault attributable to Peppout.
No refund will be provided for an order refused by the customer.
If an order is returned to Peppout because of customer-related reasons such as an incorrect address, incorrect contact details, customer unavailability, or refusal to accept delivery, the order will not qualify for a refund.
10. Order Cancellation and Modification
Customers may request an order modification or cancellation within 24 hours of placing the order, provided that the order has not already been processed or shipped.
Requests received after this period may not be accepted.
Once an order has been shipped, it cannot be cancelled.
Cancellation requests due to change of mind, personal preference, or any other customer-related reason will not qualify for a refund.
11. Refund Processing
Where a refund is approved under these Terms and Conditions, the full eligible amount paid by the customer will be refunded to the original payment method.
For product-fault claims, the refund will be initiated only after the product has been received and inspected at the designated Peppout seller/warehouse facility and the fault has been verified.
For confirmed non-delivery by the courier, the refund will be initiated after Peppout verifies the non-delivery with the relevant courier/delivery partner.
Approved refunds will generally be initiated within 5–7 working days.
The time taken for the refund to reflect in the customer’s account may vary depending on the customer’s bank, card issuer, UPI provider, payment gateway, or other payment service provider.
Peppout shall not be responsible for delays caused by banks or payment service providers.
12. Courier Delays and Operational Issues
Peppout uses third-party courier and logistics partners for delivery.
A delay in delivery, delayed tracking update, failed delivery attempt, or other temporary logistics issue does not automatically qualify the customer for a refund.
Where the product is eventually delivered to the customer, no refund will be provided solely because of a delivery delay.
A full refund will be provided only where it is confirmed that the product was not delivered to the customer.
13. Product Information
Peppout makes reasonable efforts to ensure that product descriptions, specifications, photographs, prices, and other information displayed on the website are accurate.
Minor differences in colour, packaging, appearance, or presentation that do not affect the functionality or safety of the product shall not automatically constitute a product defect.
14. Intellectual Property
All product descriptions, images, website content, logos, trademarks, graphics, designs, text, and other intellectual property displayed on the Peppout website are the property of Peppout or are used with appropriate rights and permissions.
Any unauthorized copying, reproduction, modification, distribution, publication, or commercial use of such content is strictly prohibited.
15. Order Cancellation by Peppout
Peppout reserves the right to cancel, refuse, or hold any order at its discretion, including in cases involving suspected fraud, suspicious transactions, misuse of policies, incorrect information, violation of these Terms and Conditions, or circumstances requiring verification.
Where an order is cancelled by Peppout for reasons not attributable to the customer, the amount received may be refunded to the original payment method.
16. Customer Responsibility
Customers are responsible for:
Providing accurate delivery and contact information;
Being available to receive the order;
Following the product instructions;
Storing and handling the product appropriately;
Using the product only for lawful purposes; and
Complying with all applicable laws and regulations.
Peppout shall not be responsible for consequences arising from inaccurate information provided by the customer or from improper, negligent, or unlawful use of the product.
17. Limitation of Liability
To the extent permitted under applicable law, Peppout shall not be liable for losses, damages, injuries, delays, or consequences arising from misuse, improper handling, unauthorized use, unlawful use, or failure to follow product instructions.
Nothing in these Terms and Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.
18. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to the use of the website, purchase of products, or these Terms and Conditions shall be subject to the jurisdiction of the competent courts in India.
19. Changes to These Terms
Peppout reserves the right to modify, update, amend, or replace these Terms and Conditions at any time without prior notice.
Any changes will become effective when published on the website. Continued use of the website or purchase of products after such changes constitutes acceptance of the revised Terms and Conditions.
20. Customer Support
For questions, concerns, order-related queries, or product-defect claims, customers may contact Peppout through the official customer support channels mentioned on the website.
Customers should keep their order ID, registered contact details, photographs, videos, and other relevant information available when contacting customer support.
21. The Refund will be initated only when the product is delivered to the seller warehouse .